Payment Collection

Tenants

• Invite your current or prospective tenants, and we will cover the rest.
• We match your tenants’ maintenance requests 24/7 to prospective service professionals.
• Check your dashboard and make your selection.
• Do not miss any payment with the scheduled rental payment.

Service Providers

• Respond to your prospective customer leads like a “Pro”.
• Get organized with your booked calendar for current and upcoming schedules.
• Enjoy free subscription access as a private service provider with your trusted customer invitation.
• Get visibility and make your service offerings searchable with ease to all prospective customers as a public service provider.
• Manage, allocate, and track requests of all your service professional teams from a single dashboard.
• Get paid with ease and get validated immediately by customers

Secure Communication

Secure communication is essential in the digital age to protect sensitive information and maintain privacy and confidentiality. Whether you’re communicating via our in-app chat messaging system, or video conferencing tools (for remote realtime consult) you can be certain that our system places a premium on your privacy and security of your data.

Using our secure video calls and in-app chat services we ensure operational transparency by maintaining a three-way communication between tenants, operation managers, and service providers. This way we can maintain a highly efficient service delivery system.

Maintenance Tracking

Our property maintenance tracking system is designed to help property owners, property managers, and service providers efficiently manage and monitor the maintenance of properties, whether they are residential, commercial, or industrial. Our system streamlines property maintenance processes, ensures timely repairs, and enhances the overall condition and value of the property. Here are key features and components of our property maintenance tracking system:

• Property Portfolio Management
• Work Order Management
• Maintenance Requests and Tenant Portals
• Tenant Communication
• Document Management
• Mobile Accessibility
• Notifications and Alerts

Connect with Service Providers

Searching for service providers has never been easier.

• Search within your city/town and your surrounding cities.
• Find your service technician match and determine the approximate service technician’s drive time and distance.
• Prepare to receive video consultations free from service professionals.
• Receive and respond to service professionals your request for proposal at the click of a button.

Secure Transactions

We understand that a secure transaction system is a fundamental aspect of modern commerce and financial interactions, especially in the digital age. We also know that ensuring the security of your transactions is critical for protecting sensitive financial and personal information, preventing fraud, and maintaining trust between businesses and their customers.

We ensure secure transactions in the following areas:

• Ease of paying and getting paid for your service.
• Tenant auto-pays securely for rent and services received.
• Home owners or Operation manager credits their service professional account for service rendered.
• Service Professional receives their payment when work is approved to be completed.

Reliable Customer Service

Offering reliable customer service is a key component of building and maintaining a successful business. With our customer service team, you are sure to expect:

• Prompt response
• Accessibility
• Knowledgeable staff
• Empathy and courtesy
• Consistency
• Fast issue resolution

Remote Realtime Maintenance Consult

Our remote maintenance consultation refers to our services where maintenance experts or technicians provide assistance, guidance, and troubleshooting for maintenance and repair tasks remotely, often using in-app video conferencing. This approach allows you to access expertise and support without the need for physical presence, which can be especially valuable for troubleshooting and addressing maintenance issues in a timely and cost-effective manner. Here’s how remote maintenance consultation typically works:

• Initial contact
• Problem Description
• Remote Diagnosis
• Troubleshooting and Guidance
• Resolution or Escalation
• Follow-Up

Graphical Metrics Presentation

We use the graphical presentation of metrics to effectively communicate complex data and key performance indicators (KPIs) to our users in a clear and visually appealing manner.

Safe & Easy Onboarding

Safe and easy onboarding is a crucial process for welcoming new tenants as an operation manager, or new employees to your team as a service provider, while ensuring their experience is secure, efficient, and positive.

As a new tenant, a great onboarding system ensures the security of your information as well as provide a seamless experience in terms of collecting and exchanging sensitive information. As a service provider well-designed onboarding process not only helps new hires integrate into the company culture but also ensures they have the necessary tools, information, and support to perform their roles effectively.

Our service features:

• Invite and keep your trusted private service provider who has worked for you in the past.
• Invite your tenants, prescreen, and conduct your background check.
• View the response and report on your dashboard.
• Onboard with Ease as a property owner, operation manager, or service provider.